For your convenience we are pleased to offer you online shopping. By using this site you are agreeing to our terms and conditions

Substitution: Flowers and colours are subjected to availability and season. We cannot guarantee your flowers will be the same as the image provided. Every arrangement will be unique in their own way.

Orders for roses may require 48 hours to ensure you receive the colours specified.

 

DELIVERIES:

Deliveries are made between 9am and 7pm.

We guarantee same day delivery if orders are placed by 2pm for residential address. Business Delivery orders needs to be in by 12pm.

SATURDAY: Orders must be place by 12pm

SUNDAY & PUBLIC HOLIDAY: No deliveries on these days (except for Valentines Day & Mother’s Day)

If you you require specified delivery times you will need to call us directly to organise it. Additional charges will apply. We can only offer you AM or PM delivery request if orders are placed 24 hours ahead. Please ring and confirm for requested delivery times.

By using our delivery service you agree for our courier to use their best discretion as to whether they can find a secure place to leave your flowers, in the case there is no one to receive them. We cannot accept responsibility once they have been delivered.

If there is no secure place to leave the flowers and they have to be brought back, a re-delivery fee will be charged at the same fee.

Flowers with wine will not be left unattended without a signature. We will contact you to make this arrangement.

 

CARE INSTRUCTIONS:

We go to great lengths to find you the freshest flowers each season brings. However we are dealing with natures beauty and there are a few things like weather that may affect the quality of your flowers.

If you follow these simple steps you should get the best out of them.

  • Trim stems on an angle and place them in water as soon as possible (roses prefer to be trimmed under water)
  • Always use a clean vase and clean water.
  • Change water daily or every two days and trim approximately 2cm off stems.
  • Keep flowers away from air-conditioners, heat, direct sunlight and drafts, these are elements that will drastically shorten flowers life span.

Flowers will last 4 to 7 days depending on different varieties.

If your flowers have not lasted for 2 days, and we feel confident that you have followed the care instructions we will be happy to replace them.

You will need to contact us within this time and provide us with a photo. We do required that you return the old flowers when we deliver your replacement.

 

CANCELLATION:

We do not refund orders placed within 48 hours. Orders cancelled outside the 48 hour delivery time will be refunded 50% of your order. Refunds may only be refunded from the account which it was charged.

 

CONFIDENTIALITY:

Your information will only be used for the purpose of this delivery.

We respect your privacy and will not disclose or sell to any other party your private details for any other purpose.

The site has a SSL certificate clearance to protect your details online.

We also use a secure firewall to protect your information.

If you have any concerns please call us directly on (08) 7225 7539

Thank you for placing your order with us. We hope your loved ones enjoy these beautiful blossom for days to come.